Privacy Policy

Effective Date: 10.01.25

C3 Collision (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://c3collision.com), contact us, or use our services.

By using our website or services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following categories of personal information:

• Contact Information: Name, email address, phone number, mailing address.
• Vehicle Information: Make, model, year, VIN (when you request service).
• Service Requests: Details about the repair or service you need.
• Technical Data: IP address, browser type, operating system, cookies, and website usage.

2. How We Use Your Information

• We use the information we collect to:
• Provide collision repair and auto body services.
• Respond to your inquiries and schedule appointments.
• Process payments and provide invoices.
• Improve our website and customer experience.
• Send updates, promotions, and service reminders (with your consent).
• Comply with legal obligations.

3. Sharing Your Information
We do not sell your personal information. We may share it with:

• Service providers: For payment processing, hosting, or analytics.
• Insurance companies: When handling claims on your behalf.
• Law enforcement or regulators: If required by law.

4. Your Privacy Rights (California Residents)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):
Right to Know: You can request details about the personal information we collect and how we use it.
Right to Delete: You can request deletion of your personal information, subject to certain exceptions.
Right to Opt-Out: You can request that we do not sell your personal information (we do not sell information).
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise your rights, please contact us at:
📧 info@c3collision.com
📞 +14247020022

5. Cookies & Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze traffic, and deliver relevant content. You can manage cookies through your browser settings.

6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Children’s Privacy
Our website and services are not directed to individuals under the age of 16, and we do not knowingly collect information from children.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date”.

10. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
C3 Collision
📍 1405 N La Brea Ave. Los Angeles, CA 90028
📧 info@c3collision.com
📞 +14247020022